i reset my iphone then i tried to activate it it says sim card not supported btw im from philippines and im using gpp chip

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Level 1

4 points

i reset my iphone then i tried to activate it it says sim card not supported btw im from philippines and im using gpp chip

Hi im from philippines i accidentally reset my iphone 5s.I tried to activate it but it wont coz it says sim card not supported by my carrier im using gpl chips hope you can help me ty in advance

Posted on May 5, 2018 3:18 AM

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Answer 1

KiltedTim

Level 10

228,552 points

May 6, 2018 8:38 AM in response to jbaking22

Your phone is carrier locked. Only the carrier it's locked to can legally authorize unlocking it. Contact them.

The GPP SIM, like the Gevey SIM, is illegal to use in almost every country on the planet.

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Answer 2

jeremy_v

Community Specialist

May 6, 2018 7:19 AM in response to jbaking22

Hello jbaking22,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble activating your iPhone, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you can't activate your iPhone - Apple Support

If you continue to have trouble with your SIM, have a look at this article as well.

If you get an alert about the SIM card in your iPhone - Apple Support

If you run into any trouble, please reach out again.
Best Regards.

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i reset my iphone then i tried to activate it it says sim card not supported btw im from philippines and im using gpp chip

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