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In-App Purchases - 'Your Purchase Could Not Be Completed - For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.' being displayed.

I need help

Posted on May 5, 2018 10:00 PM

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Posted on May 5, 2018 11:57 PM

If you haven't already done so you should contact iTunes Support as instructed to do by the message (these are user forums, not iTunes Support, we can't help) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

30 replies
Question marked as Best reply

May 5, 2018 11:57 PM in response to kerlinafromKL

If you haven't already done so you should contact iTunes Support as instructed to do by the message (these are user forums, not iTunes Support, we can't help) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

In-App Purchases - 'Your Purchase Could Not Be Completed - For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.' being displayed.

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