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I use to have an iPhone 5c and now I have an iPhone 7 Plus. On my old phone I was paying a dollar plus each month for iCloud storage. Now I want to cancel that coverage and pay for it on my new phone. Can you help me with that.

I had an iPhone 5c and was paying a little over a dollar a month for more icloud storage. I now have an iPhone 7plus and want to cancel the coverage on my old phone and have it on my iPhone 7 Plus. Can you please help me with this?

Posted on May 6, 2018 1:37 PM

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5 replies

May 6, 2018 2:56 PM in response to FoxFifth

Ok Let's do this a different way. I use to have an i phone 5c and upgraded to an iphone 7plus. I haven't used by 5c phone for a year almost. Today I received a message that my icloud storage was full and that I could pay $1.29 to upgrade to 50 gb. I went in and I have completed this step and now how more storage on my i phone 7plus. What I would like help with is on my old phone 5C I had upgraded for more storage a few years ago and I am still paying for it each month even though I do not have that phone anymore. How do I get the charge cancelled? Can you help me with this? Thanks.

May 6, 2018 3:02 PM in response to davidfromsummerside

You cannot upgrade the storage actually on an iPhone. what you have done is to 'rent' online storage on the iCloud server. If you did this on the 5c, and are using the same Apple ID on the 7+ then the storage you rented on the 5c is still available. Given the message you received it's likely that you are in fact now using a different ID. So you will need to use the older ID to go through the process in the link sberman gave you to downgrade to the free storage level of 5GB.

I use to have an iPhone 5c and now I have an iPhone 7 Plus. On my old phone I was paying a dollar plus each month for iCloud storage. Now I want to cancel that coverage and pay for it on my new phone. Can you help me with that.

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