My mom lost her iphone. She doesn’t remember the apple id and password. How do I locate the device. All i have is the IMEI number and the cell phone number. A police complain has been lodged but the tracking through IMEI would take time.

find iphone

Posted on May 7, 2018 4:32 AM

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Posted on May 7, 2018 4:57 AM

Try to recover her Apple ID. It will be the only way you can track it or disable it remotely (assuming Find my Phone is on):


Start the Apple ID recovery process here:

https://appleid.apple.com/#!&page=signin


If that doesn't help, try contacting Apple Account security:

Contact Apple for help with Apple ID account security - Apple Support

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My mom lost her iphone. She doesn’t remember the apple id and password. How do I locate the device. All i have is the IMEI number and the cell phone number. A police complain has been lodged but the tracking through IMEI would take time.

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