Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Iphone 5 exploded and caught fire

hi just want to inform you that my Iphone 5 exploded and caught fire while charging. Good thing it was not near a combustible material or else our house would be in ashes. Good thing also that my daughter and I was just nearby to pull the Iphone charger out of the plug and quickly stop the fire. Im from the philippines . where would i report this? and Just want to know if i can still retrieve my pics.


User uploaded file

iPhone 5, iOS 10.3, hi just want to inform you that my

Posted on May 7, 2018 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2018 9:22 PM

Older batteries in any small electronics can do that. You can contact AppleCare and report it. Unless you were backing up your pics to the cloud or your computer they are gone.

1 reply
Sort By: 

My Iphone 5 exploded and caught fire

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.