Is there an extended warranty for iPad Pro smart keyboards

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Marknic97 Author

Level 1

9 points

Is there an extended warranty for iPad Pro smart keyboards

My Smart Keyboard is no,longer recognised by my iPad Pro and it beaps and states that is is ‘not supported.’

Numerous websites state that Apple has etended the warranty for the keyboards to 3 years is this true?

i have spoken to the care centre and my local store and both say this is not the case?

if it’s a known fault am I covered for repairs or a replacement my keyboard is 2.5 years old?

Mark

null-OTHER, iOS 11.0.3, Smart Keyboard for iPad Pro 9.7

Posted on May 8, 2018 8:59 PM

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Answer 1

Best reply

babowa

Level 9

78,103 points

May 8, 2018 10:18 PM in response to Marknic97

Here is the warranty for iPad Accessories/keyboards - specifically for one year:

Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.

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Answer 2

Marknic97 Author

Level 1

9 points

May 8, 2018 10:22 PM in response to babowa

I am not referring to,the initial warranty.

My question is about an extended warranty of 3 years because of faults.

if you google iPad smart pro keyboards there are numerous sites stating that Apple has acknowledged a fault and is covering repairs/replacement.

is this true?

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Answer 3

babowa

Level 9

78,103 points

May 8, 2018 10:57 PM in response to Marknic97

We are all other users here just like you and, unless Apple makes an official statement, we would not know anything more than you or anyone else. This is the first article I found googling:

https://appleinsider.com/articles/17/05/08/apple-offers-free-ipad-pro-smart-keyb oard-repairs-in-wake-of-functional-issues

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Is there an extended warranty for iPad Pro smart keyboards

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