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circle with line through it Imac 27 inch 2013 Late

I was given an Imac 27 2013 late. The previous owner wiped out all the personal info before it was given to me. Upon start up the apple appears then a circle with white line through it appears and nothing else happens. Please help.

Posted on May 9, 2018 3:24 PM

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Posted on May 9, 2018 3:38 PM

Internet/Network Recovery of El Capitan or Later on a Clean Disk


If possible backup your files before proceeding.


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-Shift-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Reinstall OS X and click on the Continue button.


Note:

1. To install the version of OS X that was currently installed use Command-Option-R.

2. To install the original factory version when the computer was new use Command-Option-Shift-R.

1 reply
Question marked as Best reply

May 9, 2018 3:38 PM in response to williamfromattleboro

Internet/Network Recovery of El Capitan or Later on a Clean Disk


If possible backup your files before proceeding.


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-Shift-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Reinstall OS X and click on the Continue button.


Note:

1. To install the version of OS X that was currently installed use Command-Option-R.

2. To install the original factory version when the computer was new use Command-Option-Shift-R.

circle with line through it Imac 27 inch 2013 Late

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