You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
Couple of days ago, the Apple Music app wouldn't open and crashes immediately upon opening (no main screen, or anything).
I've tried to reinstall the app, with no success.
It worked well till then for more than a year.
I have Huawei P9 running on Android.
Anyone has an idea how to resolve that?
null-OTHER, Other OS, Huawei P9
Same thing happens on Honor8, app worked fine for couple of weeks and then stopped suddenly (propably after an app update).
I did find older packages from apkmirror, and to add strangeness to this issue, 2.4.1 or 2.4.0 did not work either, only rolling back to 2.3.0 did the trick. I have no idea what version it was that I initially got from google play when I installed this on end of April '18.
Contacted also apple support and sharing same results with them.
Same thing happens on Honor8, app worked fine for couple of weeks and then stopped suddenly (propably after an app update).
I did find older packages from apkmirror, and to add strangeness to this issue, 2.4.1 or 2.4.0 did not work either, only rolling back to 2.3.0 did the trick. I have no idea what version it was that I initially got from google play when I installed this on end of April '18.
Contacted also apple support and sharing same results with them.
Solved this way:
uninstall apple Music, go to apk mirror, search for apple music 2.3.0, retrieve/download and then install.
Same problem after last update on Huawei P10 plus. Apple music just crashed on startup. Reinstall doesn't help.
Same problem here on the Huawei Honor 9. Come on Apple, we're paying our subscription for nothing at the moment.
I have the same problems. Also with Huawei P9, and reinstall doesn't help.
Same here, I can start the app, log in and enter authentication code that pops up on my Mac, after that it crashes immediately. On Huawei P20, Android 8.1.
Same here, I use a Huawei P9 plus, and I can't seem to open the application.
Crashes everytime.
Exact same problem for me and my Huawei P20 Pro. However, I can access Apple Music when using my Sonos app at home.
Im having the same problem on my Huawei p9
You are the man!
That solves the problem!
Thanks a lot!!
thanks for the advice, it worked for me!
Thanks!! It's solved now 🙂
Saviour!
Same problem on Huawei P9 to, older apk version (2.3.0) helped
thanks a lot ;-)
I have Huawei P9 running on Android, and having the same issue as well.
Apple Music crashes on Android
