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Level 1

4 points

Double Charge

I’ve been double charged for my Smule app for the last 3 months ..$2.99 the 1st month was 2 days apart ... but March and April I was charge on the same day April 9th $2.99 twice and March 28th twice $2.99 and May 9th $2.99 twice .. and I can’t renew my account at smule claiming my subscription has expired But won’t renew ... 1st I would like a refund of all over charges and then access To renewing my smule .. I thank you and hope that this can be resolved !

Posted on May 12, 2018 7:00 AM

Best reply

turingtest2

Level 10

272,831 points

Posted on May 12, 2018 7:10 AM

This is a user to user support forum. No one here can grant a refund. Use iTunes - Official Apple Support to make your request.

tt2

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Double Charge

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