How do I find if my phone have a virus and how do I remove it?

When I open my browser it prompt me to call apple support to clean a virus that put in jeopardy my browser, is it true and how do I get rid of it?

Posted on May 12, 2018 2:17 PM

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Question marked as Top-ranking reply

Posted on May 21, 2018 6:29 PM

It’s just an intrusive bit of adware. It isn’t from Apple. Try this:

  • Turn on airplane mode
  • open Safari
  • tap the overlapped squares in the lower right
  • close every page by tapping the x
  • Press HOME and wait a couple of seconds
  • double-press HOME
  • swipe up on the safari image to kill it
  • press HOME
  • Go to Settings/Safari and tap Clear History and website data
  • turn offAirplane mode
12 replies
Question marked as Top-ranking reply

May 21, 2018 6:29 PM in response to barbaracolor18

It’s just an intrusive bit of adware. It isn’t from Apple. Try this:

  • Turn on airplane mode
  • open Safari
  • tap the overlapped squares in the lower right
  • close every page by tapping the x
  • Press HOME and wait a couple of seconds
  • double-press HOME
  • swipe up on the safari image to kill it
  • press HOME
  • Go to Settings/Safari and tap Clear History and website data
  • turn offAirplane mode

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How do I find if my phone have a virus and how do I remove it?

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