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Email from apple support

I've been getting emails from Apple support says that my Apple ID has been used to buy or purchases but I don't remember I buy anything what's the problem

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Posted on May 15, 2018 7:53 AM

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Posted on May 15, 2018 8:02 AM

Those emails are phishing scams. Do not respond to them. The following has more information.



Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and

Identify legitimate emails from the App Store or iTunes Store - Apple Support

2 replies

May 15, 2018 8:41 AM in response to Abdullah twe

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Email from apple support

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