Hi! My iPhone 7 was overloaded, I decided to restaart it and instead it made me a “loop” screen. So I recovered iPhone. I had my backup records, but after updating my iTunes on computer, they are all appeared deleted and I ca’n’t restore all my files. Like how? Where are they? 128GB vanished into thin air
Last but not least - I didn’t use iCloud storage, only iTunes backups
Updating iTunes should not affect your backup files, as the iTunes update is just a program update, not anything with the data files. If you go to Edit>Preferences>Devices, you do not see any backups listed there?
This support document explains where iPhone backups are stored on the computer. Locate backups of your iPhone, iPad, and iPod touch - Apple Support
Updating iTunes should not affect your backup files, as the iTunes update is just a program update, not anything with the data files. If you go to Edit>Preferences>Devices, you do not see any backups listed there?
This support document explains where iPhone backups are stored on the computer. Locate backups of your iPhone, iPad, and iPod touch - Apple Support
Are you sure you don't see any "fr2ae34..." folders (folders with 40 random chars in name) in C:\Users\'username'\AppData\Roamin\AppleComputer\MobileSync\Backup folder? Any chance that they are under another user name?
Also, do you have any cleaning apps like CCleaner?
No, there's no backups at all
No, it’s not here.
After that reboot my iPhone even has been called differently (like usual “Iphone User”, not my device name)
Yes, I have such program
ITUNES deleted all backups
