why is my screen sooo dark when streaming

Why does my Macbook Air screen go so dark when streaming movies, where as if I stream through my apple TV, it shows lighter on the tele

Posted on May 16, 2018 10:45 PM

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Question marked as Top-ranking reply

Posted on May 17, 2018 12:21 PM

Hello pinkstress,

Thank you for using Apple Support Communities! I understand that the screen of your MacBook Air is dark when streaming movies. I would be happy to help provide some troubleshooting steps to take for this behavior.

The first step is to check your display's brightness settings:

macOS Sierra: Adjust your display’s brightness

If you are able to increase the brightness of your screen manually when this behavior occurs, you can prevent your MacBook Air from automatically adjusting the brightness. Choose Apple menu > System Preferences, click Displays, click Display, then turn off “Automatically adjust brightness” or “Ambient light compensation.”

If the display goes dark and you are unable to adjust the brightness manually, check your Energy Saver preferences next:

Use the Energy Saver settings on your Mac - Apple Support

Specifically, check out this section:

Adjust settings in Energy Saver

When you don't use your Mac for a while, macOS can automatically turn off features that you aren't using. When the computer needs to perform a task, related components power back up.

You can adjust energy-related settings in the Energy Saver pane of System Preferences:

  1. Choose Apple menu > System Preferences.
  2. Click Energy Saver.

User uploaded file

Display sleep

You can tell your Mac how long to wait before it puts its display to sleep. Turning your display off is useful if your computer is performing a task (such as playing music) but you don't need to see anything that the computer is doing.

Putting your display to sleep stops the video signal to any internal and external displays. For Apple displays and built-in displays, this also means that the backlight on the LCD is turned off to save energy.

When your display goes to sleep, the screen goes dark or turns off, but apps that are still busy on your Mac stay active. If your display has a power indicator, it may change to indicate that the display is in low-power mode. To wake your display, move the mouse, touch the trackpad, or press a key on the keyboard.


If the behavior still persists after trying those steps, some helpful information to know would be: does this happen when streaming video in a browser or in an app? Are you able to wake or brighten the display?

Cheers!
2 replies
Question marked as Top-ranking reply

May 17, 2018 12:21 PM in response to pinkstress

Hello pinkstress,

Thank you for using Apple Support Communities! I understand that the screen of your MacBook Air is dark when streaming movies. I would be happy to help provide some troubleshooting steps to take for this behavior.

The first step is to check your display's brightness settings:

macOS Sierra: Adjust your display’s brightness

If you are able to increase the brightness of your screen manually when this behavior occurs, you can prevent your MacBook Air from automatically adjusting the brightness. Choose Apple menu > System Preferences, click Displays, click Display, then turn off “Automatically adjust brightness” or “Ambient light compensation.”

If the display goes dark and you are unable to adjust the brightness manually, check your Energy Saver preferences next:

Use the Energy Saver settings on your Mac - Apple Support

Specifically, check out this section:

Adjust settings in Energy Saver

When you don't use your Mac for a while, macOS can automatically turn off features that you aren't using. When the computer needs to perform a task, related components power back up.

You can adjust energy-related settings in the Energy Saver pane of System Preferences:

  1. Choose Apple menu > System Preferences.
  2. Click Energy Saver.

User uploaded file

Display sleep

You can tell your Mac how long to wait before it puts its display to sleep. Turning your display off is useful if your computer is performing a task (such as playing music) but you don't need to see anything that the computer is doing.

Putting your display to sleep stops the video signal to any internal and external displays. For Apple displays and built-in displays, this also means that the backlight on the LCD is turned off to save energy.

When your display goes to sleep, the screen goes dark or turns off, but apps that are still busy on your Mac stay active. If your display has a power indicator, it may change to indicate that the display is in low-power mode. To wake your display, move the mouse, touch the trackpad, or press a key on the keyboard.


If the behavior still persists after trying those steps, some helpful information to know would be: does this happen when streaming video in a browser or in an app? Are you able to wake or brighten the display?

Cheers!

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why is my screen sooo dark when streaming

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