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WhatsApp 2.18.52 notifications not showing names

After installing the latest WhatsApp version (2.18.52) I’m unable to see who’s sending me messages in ALL notifications.

It just shows me ‘message’ as a heading instead of the name followed by i.e. ‘2 notifications’.


Is there a solution to this?

Oh and yes, I know I can turn on ‘previews’ within WhatsApp and the iPhone settings itself, but that is not what I’m looking for. I want a notification with a name but without a preview of the message and I’ve had that for years before this update.


I also don’t think it is an iOS fault either as I hadn’t installed the latest iOS version (11.3.1) before updating WhatsApp, but the problem already emerged. I could be wrong but don’t see how that would’ve happened then.

Hope I’ve given enough information and someone can help!

Posted on May 18, 2018 5:58 AM

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Question marked as Top-ranking reply

Posted on May 22, 2018 5:49 AM

Hi,

I have also faced the same problem after updating my whatsApp to 2.18.52.

Below is the quick work around through which I am out of this Issue.

->Go to Phone Settings

->Go to Notifications

-> In Notifications Go to WhatsApp.

->Scroll Down to see "show previews" option. Make this option to Never.

->Now Open WhatsApp application.

->Go To Whatsapp settings.

->Go to Notifications.

->Here make Show Preview to ON.


By Doing this Now I am able to see the Contact Name in the Whatsapp notification, with out the actual message.

Hope this helps you.

Similar questions

13 replies
Question marked as Top-ranking reply

May 22, 2018 5:49 AM in response to diverqent

Hi,

I have also faced the same problem after updating my whatsApp to 2.18.52.

Below is the quick work around through which I am out of this Issue.

->Go to Phone Settings

->Go to Notifications

-> In Notifications Go to WhatsApp.

->Scroll Down to see "show previews" option. Make this option to Never.

->Now Open WhatsApp application.

->Go To Whatsapp settings.

->Go to Notifications.

->Here make Show Preview to ON.


By Doing this Now I am able to see the Contact Name in the Whatsapp notification, with out the actual message.

Hope this helps you.

May 22, 2018 2:05 PM in response to skchandra

User uploaded fileHi,


Do you know how to do the opposite? I’d like to keep my incoming messages private/secure. Last week, anytime I’d get a new message, it’d say “notification” and once my Face ID I unlocked it (I have an iPhone X), I was able to see the sender’s name. For some reason, starting this past Sunday, I no longer need to unlock it to see the sender’s name. I don’t wish to see the name right away, only when I unlock it. Let me know if you can help. Thanks!

May 22, 2018 5:51 AM in response to skchandra

Dear skchandra,


I thank you dearly! This solved my problem at once. I thought I had tried all the combinations within the app and on the iPhone settings itself, but clearly I missed this one.

As you mentioned in your last reply, it used to work fine with just the app settings in previous version, so I was confused.

Thank you again for your help!

May 22, 2018 12:35 PM in response to skchandra

I use an iPhone 5 and the latest Whatsapp 2.18.60 .


If i set,

[1] General -> Notification -> Whatsapp -> Notifications -> Display on locked screen -> Deactivated

[2] Whatsapp -> Settings -> Notifications -> Display an excerpt of the message -> Deactivated ,


then nothing shows up when I receive a message.


And, if I set,

[1] General -> Notification -> Whatsapp -> Notifications -> Display on locked screen -> Active

[2] Whatsapp -> Settings -> Notifications -> Display an excerpt of the message -> Deactivated ,


then I get a blank whatsapp notification without the sender or excerpt of the message.


Please advise.

WhatsApp 2.18.52 notifications not showing names

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