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Is it possible for me to get a refund for a song on iTunes?

I mistakenly purchased the wrong song. I deleted the song since it was not what I wanted, so I was wondering if I could get my money back.

Posted on May 19, 2018 1:16 AM

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Posted on May 19, 2018 1:18 AM

You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself.
However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are at Apple’s discretion, not a right.



If you have an APPLE electronic receipt you will see an invitation to ‘Report a problem’.
Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084


Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you should view, change or cancel them. Note. Deleting a download does not end a subscription.

https://support.apple.com/en-gb/HT202039

3 replies
Question marked as Best reply

May 19, 2018 1:18 AM in response to btsope

You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself.
However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are at Apple’s discretion, not a right.



If you have an APPLE electronic receipt you will see an invitation to ‘Report a problem’.
Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084


Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you should view, change or cancel them. Note. Deleting a download does not end a subscription.

https://support.apple.com/en-gb/HT202039

Is it possible for me to get a refund for a song on iTunes?

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