apple pencil tip fell off
I decided it was time to upgrade my 3rd gen ipad and purchased a 9.7" with apple pencil. I tried the pencil when I first got it and it's been sitting around for a week or two. I decided to try it again and the pencil didn't work. I called Apple support and he talked about the "tip". Turns out, my pencil lost the tip. Since I wasn't familiar with the pencil, I didn't know that I was missing the tip. It looks like a ball point pen to me.
I was then told to get the replacement tip. ??? There was nothing else in the box I remember. When I first opened it, I remember thinking how there was just the pen in the box. So, either I missed the stuff that was supposed to be in the box or it wasn't in there.
So....after 2 minutes of using the apple pencil, the tip somehow fell off. I was instructed to go buy the $20 replacement pack of tips by Apple Support.
I've been a Apple customer since the 80's and not used to having these type of issues with Apple products. I know I'm getting old, but this was not a good experience.