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Fraudulent email

i received an email stating a purchase had been made on my account today. A PDF document was attached for a game I did not purchase. Using the link to dispute the charge lead me to a form, that appears official, but asked for all of my personal information, credit card, SSN, etc. I did not supply any details and will watch my card, but have others received similar emails and does Apple have any statement?

iPhone 6s Plus

Posted on May 20, 2018 4:07 PM

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Question marked as Best reply

Posted on May 20, 2018 4:09 PM

Phishing scams are unfortunately common. The following has information, including instructions on how to report it to Apple if you want.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies

May 20, 2018 4:20 PM in response to Tlparks

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Fraudulent email

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