i dont know my passcode and ipad wont connect to itunes

My iPad was stole I got it back

It’s in lock mode until it’s connected to internet I can’t connect because the person who returned put a passcode on it now I’m trying to connect it to iTunes and iTunes says this iPad can’t connect what do I do

Posted on May 20, 2018 10:31 PM

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2 replies

May 20, 2018 10:37 PM in response to Ryepal

I had a head injury so I cannot always remember my password. Go to support, ask to reset your password. They will begin a password recovery process. Sometimes it only takes a few minutes or in my case it took about 7 days. All the information was explained and write down the time of day and the date you begin this process. Be patien! I have had to do it a few times, Brain injuries are a lot of fun. Good Luc!

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i dont know my passcode and ipad wont connect to itunes

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