Full screen mode doesn't work

Question

Full screen mode doesn't work

Every time I use the full screen mode when watching a video (on sites as youtube, Netflix or any other) the screen starts flickering unless I move the cursor to the timeline bar and keep it there. I don't know if it is worth for any reason to mention this but I only have an Ad block extension installed.

this happens on my MacBook Pro Touchbar and Touch ID. High Sierra 10.13.4

I would really appreciate if someone can help me.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

Posted on May 20, 2018 9:46 PM

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Answer 1

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,448 points

May 21, 2018 9:54 AM in response to JuanPaNeedsHelp

To trouble shoot further you can:

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen as certain system caches, dynamic loader cache etc get cleared and

rebuilt. This test will tell you if third party inference; extensions etc are not loaded in safe boot mode.

Test issue in another user (or guest user) account https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account.

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Answer 2

May 21, 2018 1:49 PM in response to leroydouglas

After doing that it seems that it works, even though the flickering keep happening, but just for some seconds and then it stops. I also would like to add that I installed Microsoft Silverlight (in case this helps anyone with the same issue)

Thank you very much!

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Full screen mode doesn't work

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