Whatsapp sender name not showing

Hi, today my WhatsApp updated and after the update, i am not able to see the name of the senders neither on the lock screen nor on the banners. Once i will turn on the preview of message then i am able to see the sender name. What is the solution to get the previous setting back as this is against the privacy. User uploaded file

iPhone 7, iOS 11.3.1

Posted on May 21, 2018 5:37 AM

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13 replies

May 21, 2018 11:54 PM in response to i.aju_mathew

You need to adjust settings both on Whatsapp and iPhone depending on what you'd like to be displayed in new message notifications.


To turn on previews that display the contact name and but not the message:


1. Go to WhatsApp> Settings> Notifications> turn SHOW PREVIEW ON.

2. Go to iPhone settings> Notifications> Whatsapp> Show preview> NEVER.


To turn on previews that display both the contact name and the message:


1. Go to WhatsApp> Settings> Notifications> turn SHOW PREVIEW ON.

2. Go to iPhone settings> Notifications> Whatsapp> Show preview> ALWAYS(DEFAULT) or When Unlocked.

May 21, 2018 11:53 PM in response to shamlanfromdubai

You need to adjust settings both on Whatsapp and iPhone depending on what you'd like to be displayed in new message notifications.


To turn on previews that display the contact name and but not the message:


1. Go to WhatsApp> Settings> Notifications> turn SHOW PREVIEW ON.

2. Go to iPhone settings> Notifications> Whatsapp> Show preview> NEVER.


To turn on previews that display both the contact name and the message:


1. Go to WhatsApp> Settings> Notifications> turn SHOW PREVIEW ON.

2. Go to iPhone settings> Notifications> Whatsapp> Show preview> ALWAYS(DEFAULT) or When Unlocked.

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Whatsapp sender name not showing

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