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On my Mac Air, when I open Safari, a tiny add pops up in the upper right hand corner for just a few seconds saying I can claim a prize or something similar. What is it and how do I get rid of it?

MacBook, Mac OS X (10.6.7)

Posted on May 21, 2018 8:58 AM

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2 replies

May 21, 2018 9:22 AM in response to Scott Shafer1

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

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