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Question: Left air pod showing red color exclamatory symbol

I tried cleaning bottom of airpod and case with cotton, still am seeing the red color exclamation mark. It was working fine till yesterday.

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May 25, 2018 3:09 AM in response to yuvarajp In response to yuvarajp

Hi yuvarajp, try following these steps:

1. Go to Settings > Bluetooth and hit the info icon next to your AirPods

2. Press Forget This Device

3. Open the lid of the AirPods case and press and hold the setup button on the back of the case until the light flashes amber (make sure your AirPods are in the case)

4. Reconnect the AirPods

Let me know if it helps!

May 25, 2018 3:09 AM

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May 25, 2018 3:20 AM in response to yuvarajp In response to yuvarajp

If that did not work, I would make a Genius Bar reservation to explain the problem (it could be a hardware problem), in order to get the problem solved or the product replaced. Here's how:

Genius Bar Reservation and Apple Support Options - Apple

May 25, 2018 3:20 AM

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Question: Left air pod showing red color exclamatory symbol