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Get help with an item purchased from the App Store, iTunes Store, or iBooks Store

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Question: can't find just-purchased item

Is it normal for items that have just been purchased (five to ten minutes ago) not to show up at

I've logged in using the same ID that I used to purchase the item but I don't see it in the list.

I'm running the latest version of iTunes on Windows 8.1

Windows 8

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Question: can't find just-purchased item