Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Big problem installing OS X

i wanted to reset the Imac for selling, so i erased the 'Macintosh HD' and tried to install OS X again. The problem is that i now get the error 'Could not find installation information for this machine.' I really need some help because i have no idea what to do.

Posted on May 25, 2018 9:28 AM

Similar questions

installation os x I did clear my Macintosh HD, because of selling my MacBook. Now I can't install MacOS again. I did the restart with the cmd + r and option, comand + r. Then I tried to do the installation with a bootable USB (macOS Sierra), but then I get the error that there is a error with the preparation of OS. Can someone please help me?
95 1
Installing OS X on MacBook Air I have just erased the Startup Disk on an old MacBook Air as I do not use it anymore and will be selling it. I have followed all instructions, which have worked up to the point that I wish to reinstall macOS. When I try to do this a received a message "OS X could not be installed on your computer. No packages were eligible for install. Contact the software manufacturer for assistance. Quit the installer to restart your computer and try again." I have tried numerous times and the same message appears.
452 1
Installation of Imac OS Mac OS utilities was used to erase information on hard drive. Reinstallation of OS not completed after erasing, in the utilities window. Computer will not allow update/install of OS which I believe was/is Mojave. Have tried all startup command, option, P, R instructions and nothing works. Either a flashing ?, or spinning globe showing internet update which then results in error message and contact support image. Any ideas on how I can get this Mac working? Thanks
448 13

4 replies

May 25, 2018 9:30 AM in response to simons_jaspers

Your Wi-Fi is working correctly?

OS X Recovery

May 25, 2018 9:32 AM in response to Carolyn Samit

Yes, my wifi is working fine.

macjack

Level 10

111,168 points

May 25, 2018 9:39 AM in response to simons_jaspers

Depending on the age of the iMac it may have shipped with install discs. If you have them use Install Disc 1 to reinstall the original OS your Mac shipped with.

May 25, 2018 9:40 AM in response to simons_jaspers

What Mac, and what version of Mac OS X are you trying to install?

Big problem installing OS X