MacBook Pro keeps restarting after 10.13.4 Update

Question

Level 1

26 points

MacBook Pro keeps restarting after 10.13.4 Update

Hi,

I have recently upgraded my Late 2011 15 inch MacBook Pro to High Sierra 10.13.4 and it keeps randomly restarting, saying that there has been a Kernel Panic. This usually happens when I go to the Restart or Shutdown Dialog or even try to enter Time Machine.

I have tried a fresh install of High Sierra 10.13.4 and this issue is still occurring, I was going to try and revert back to 10.13.3 but I can't seem to find the download anymore, so I am not sure what to do!

Any advice would be much appreciated.

Kind regards,

James.

MacBook Pro, macOS High Sierra (10.13.4)

Posted on May 25, 2018 12:10 PM

Reply

Answer 1

Barney-15E

Level 10

112,518 points

May 25, 2018 12:11 PM in response to Jimmy_Waffle

Please post the most recent kernel panic log. It will be in /Library/Logs/DiagnosticReports.

The name will start with Kernel and have a .panic extension.

Just open it, cmd-A, cmd-c and paste into a reply here.

Reply

Answer 2

Jimmy_Waffle Author

Level 1

26 points

May 25, 2018 12:14 PM in response to Barney-15E

Hi,

Many thanks for the quick reply, please see the below. Just to note I have tried installing the Beta of 10.13.5 to see if that helps but I still keep encountering the same problem.

Anonymous UUID: 5B011BAA-D47D-C312-2C82-43641450A655

Fri May 25 19:41:32 2018

*** Panic Report ***

panic(cpu 0 caller 0xffffff7faa46ca0f): "GPU Panic: mux-regs 4 3 7f 0 0 0 severity 3 WS-ready 1 switch-state 3 IG FBs 1 EG FBs 0:0 power-state 3 3D idle HDA idle : AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl /AppleGraphicsControl-3.18.52/src/AppleMuxControl/kext/GPUPanic.cpp:162

Backtrace (CPU 0), Frame : Return Address

0xffffff80c016ba90 : 0xffffff8027a6d166

0xffffff80c016bae0 : 0xffffff8027b95824

0xffffff80c016bb20 : 0xffffff8027b87b10

0xffffff80c016bba0 : 0xffffff8027a1f180

0xffffff80c016bbc0 : 0xffffff8027a6cbdc

0xffffff80c016bcf0 : 0xffffff8027a6c99c

0xffffff80c016bd50 : 0xffffff7faa46ca0f

0xffffff80c016bdb0 : 0xffffff7faa46920e

0xffffff80c016bdf0 : 0xffffff7faa46c483

0xffffff80c016be30 : 0xffffff802809ef0c

0xffffff80c016bea0 : 0xffffff802809ee36

0xffffff80c016bed0 : 0xffffff8027aa67e4

0xffffff80c016bf40 : 0xffffff8027aa6345

0xffffff80c016bfa0 : 0xffffff8027a1e4f7

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.18.52)[971DAA01-FE8B-39AD-BCFE-9BB81DCA55CD] @0xffffff7faa45e000->0xffffff7faa470fff

dependency: com.apple.driver.AppleGraphicsControl(3.18.52)[6A280175-7E90-3F8B-BFE2-3C181C22 2BD9]@0xffffff7faa452000

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xfffff f7fa8748000

dependency: com.apple.iokit.IOPCIFamily(2.9)[6DC1A758-7EBC-3222-A1CB-402FC50FDDFB]@0xffffff 7fa8294000

dependency: com.apple.iokit.IOGraphicsFamily(519.19)[0B3857C5-9040-3A0C-BFB4-C45E56DB01C6]@ 0xffffff7fa9b8f000

dependency: com.apple.AppleGraphicsDeviceControl(3.18.52)[FC5E4CD4-7730-3A55-9CC5-338A64F50 E42]@0xffffff7faa455000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17F70a

Kernel version:

Darwin Kernel Version 17.6.0: Tue May 8 15:33:09 PDT 2018; root:xnu-4570.61.1~2/RELEASE_X86_64

Kernel UUID: E085930C-AC96-3D4E-8319-8B1BE455E5E9

Kernel slide: 0x0000000027800000

Kernel text base: 0xffffff8027a00000

__HIB text base: 0xffffff8027900000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 164857635519

last loaded kext at 55086498416: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7fab413000, size 28672)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleGraphicsDevicePolicy 3.18.52

com.apple.AGDCPluginDisplayMetrics 3.18.52

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.kext.AMDLegacyFramebuffer 1.6.6

com.apple.iokit.IOBluetoothSerialManager 6.0.6f2

com.apple.kext.AMDRadeonX3000 1.6.6

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.ApplePolicyControl 3.18.52

com.apple.driver.AppleHDAHardwareConfigDriver 281.52

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AppleTyMCEDriver 1.0.3d2

com.apple.driver.AGPM 110.23.37

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AGDCBacklightControl 3.18.52

com.apple.driver.AppleIntelHD3000Graphics 10.0.4

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleMikeyDriver 281.52

com.apple.driver.eficheck 1

com.apple.driver.AirPort.Brcm4331 800.21.30

com.apple.kext.AMD6000Controller 1.6.6

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleBacklight 170.12.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.18.52

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AirPort.Brcm4360 1240.19.1a3

com.apple.iokit.IOBluetoothUSBDFU 6.0.6f2

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.4

com.apple.filesystems.ntfs 3.13

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCKeyEventDriver 254

com.apple.driver.AppleUSBTCButtons 254

com.apple.driver.AppleUSBTCKeyboard 254

com.apple.driver.AppleIRController 353

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.driver.AppleFWOHCI 5.5.9

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 220.50.1

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAcceleratorFamily2 378.18.1

com.apple.iokit.IOSurface 211.12

com.apple.kext.AMDSupport 1.6.6

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.AppleGPUWrangler 3.18.52

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.19

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.AppleGraphicsDeviceControl 3.18.52

com.apple.driver.AppleGraphicsControl 3.18.52

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireIP 2.2.9

com.apple.kext.AMDLegacySupport 1.6.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.4

com.apple.driver.AppleThunderboltDPOutAdapter 5.5.4

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.19

com.apple.kext.triggers 1.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.6f2

com.apple.iokit.IOBluetoothFamily 6.0.6f2

com.apple.driver.AppleUSBMultitouch 261

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 404.30.2

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 5.5.4

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.4

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCISerialATAPI 267.50.1

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IOFireWireFamily 4.7.2

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBUHCIPCI 1.2

com.apple.driver.usb.AppleUSBUHCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.60.2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.50.3

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Kind regards,

James.

Reply

Answer 3

Jimmy_Waffle Author

Level 1

26 points

May 25, 2018 12:18 PM in response to Barney-15E

Ok, thanks for the information, I will get that checked out.

Is it just a coincidence that this occurred straight after upgrading to 10.13.4? I never encountered any issues when I was running version 10.13.3?

Thanks,

James.

Reply

Answer 4

Barney-15E

Level 10

112,518 points

May 25, 2018 1:06 PM in response to Jimmy_Waffle

It could be something in .4 that is taxing a part of the GPU that hasn't been used.

It also may be some obscure bug in the graphics drivers. If you have an Apple Store nearby, they will check it out for free. Just make an appointment so you don't have to wait around.

Print out the panic logs to take with you.

Reply