Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID password quit working on one device

I just upgraded my Apple iPad Air 2 to iOS 11.3.1 from iOS 10.3.3

At the page I'm supposed to enter my Apple ID and password so I could set up iCloud, it showed the correct email address used for my Apple ID. I carefully entered my password, viewing each character as I typed it. I did this 3 times. Each time, it said User name or password is incorrect. But they ARE both correct.

I used the same Apple ID and password to successfully sign in on my PC.

Any suggestions?

Thanks.

iPad Air 2 Wi-Fi, iOS 11.3.1

Posted on May 25, 2018 12:46 PM

Reply
1 reply

There are no replies.

Apple ID password quit working on one device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.