Help me pls s.0.s

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Level 1

4 points

Why cannot I download, or update anything?

iPhone 6s, iOS 11.3.1

Posted on May 25, 2018 2:52 PM

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Answer 1

Level 10

684,027 points

Apple ID locked or disabled?

If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

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Answer 2

Level 10

468,741 points

You may want to reply with more details. What happens when you try to download or update something?

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