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Question: Green Message bubble pop up on my Apple Watch is not showing up

Hi,


When I receive a message, the green, big message bubble that says “XX (the name) Messages (below it)” doesn’t pop up and my Watch also doesn’t ding. How do I fix this?

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May 26, 2018 12:38 PM in response to boundbymemories In response to boundbymemories

Hello boundbymemories,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with notifications on your Apple Watch. To help with this issue, please follow steps like restarting your Apple Watch and iPhone, and unpairing your Apple Watch and pairing again with your iPhone, from this Apple resource on your situation.


Get help with your Apple Watch


Cheers!

May 26, 2018 12:38 PM

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May 26, 2018 1:09 PM in response to boundbymemories In response to boundbymemories

Thanks for replying, boundbymemories, and that additional info, it really helps! Next check the settings for notifications on your watch in the Watch app on your phone. Open the app and go to Notifications > Messages to see if it is set to Mirror my Phone, or if it is set to custom and the Alerts settings are enabled.

If they are enabled, or it is set to Mirror your phone then, since you have tried erasing your Apple Watch and you still have this issue, your next step is to contact Apple for further help with your situation.


Contact Apple Support


Have a great day and thanks for using the Apple Support Communities!

May 26, 2018 1:09 PM

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Question: Green Message bubble pop up on my Apple Watch is not showing up