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Question:

Question: Is my ringer switch broken?

I just got my iPhone 8 Plus two days ago and I’m really enjoying it. Tonight, I’m going to set my alarm and I want to make sure my ringer is on, but when I go to change from silent to ringer, it goes right back to silent and it gets stuck in the middle. I never had this issue with my iPhone 6s so I’m really bummed because this is a new, expensive phone I wasn’t foreseeing issues with so soon.

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Answer:

If you don't have any case or backcover that can obstruct (interfere with) the normal physical activity of your ringer/mute switch, since your iphone is brand new, I woud have it checked at your most convenient Apple Store or AASP: Apple - Find Locations - Location Selector


Regards

Giulio

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Question marked as Apple recommended

May 26, 2018 12:47 AM in response to treesaa In response to treesaa

If you don't have any case or backcover that can obstruct (interfere with) the normal physical activity of your ringer/mute switch, since your iphone is brand new, I woud have it checked at your most convenient Apple Store or AASP: Apple - Find Locations - Location Selector


Regards

Giulio

May 26, 2018 12:47 AM

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Question: Is my ringer switch broken?