Not able to restore PC backup from itunes
Dear Team,
Itune is showing backup is corrupted when tried to restore. I am using the Apple iphone 5.
iPhone 5, iOS 10.3.3
User profile for user:
Joseph_S.
User level:
Community Specialist
Hey shrikant34,
I hate to hear that you're having trouble restoring from a backup because you're getting the error message that you backup is corrupt. I can provide some insight on this.
I hate to hear that you're having trouble restoring from a backup because you're getting the error message that you backup is corrupt. I can provide some insight on this.
If an alert says that your backup is corrupt or incompatible
If iTunes can't restore from a backup because the backup is corrupt or incompatible, make sure that iTunes is updated. If you see an error that says your iOS software is too old, find out how to update your device to restore the backup. If you still can't restore the backup, you might not be able to use that backup. Try to use an alternate backup or an iCloud backup, or Contact Apple Support for more help.
If your iTunes backup couldn't be completed or you can't restore from a backup
Here's the steps you'll want to take to update iTunes on your computer: Update to the latest version of iTunes
Take care!