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when I try to download an app in the App Store, it ask me for my Apple ID passeord. I enter the correct password and then it tells me my account has been locked and to unlock it I must reset it. So I reset the password from the email link I receive. Then I go to the AppStore again and put in the new password and the same thing happens again. I have done this over and over now and still not working. Helpppppppppo
Apple ID is locked or disabled
If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Apple ID is locked or disabled
If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Hi Carlofromsuraberata,
Could you please check if logging out of your iTunes and App Store account (Settings, Your name, iTunes and App Store, Apple ID, then clicking log out.) and then going over to App Store to try and download a new app, selecting "Use Current Apple ID" would help or not?
Regards,
Onur
Apple ID in app store
