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Question: cannot log into iTunes

recently purchased a Mac. trying to log into my attends account. it won't let me. constantly sends a message to my iPhone for verification. says I need to change my password. I do. then when i go back to the mac and try it, it says I don't have the right password. This has happened 5 times now. I have changed the password in my iCloud. I have tried shuitting down my computer. but everytime i go back to log in the same thing happens. its doing my head in. any help appreciated.


Posted on


May 27, 2018 8:25 AM in response to Gezzafromsydney In response to Gezzafromsydney

Good morning Gezza!

I hate to hear that you're having trouble logging in with your Apple ID, even after changing the password. I can help.

If you're able to log into your Apple ID successfully here Manage your Apple ID , then try these steps for signing out and then back into your Apple ID on your Mac: What to do after you change your Apple ID or password

Take care!

May 27, 2018 8:25 AM

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Question: cannot log into iTunes