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Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams

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Question: Email Fraud

i was sent an email informing me that a purchase in the amount of 49.99 had been for a game app made using my appleID and card. I gave some information to what I thought was Apple to cancel, but then I was locked out of my account. How can o tell if this was a scam? Do you all ask for social security #s to cancel a purchase?

iPhone 6

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See If you think your Apple ID has been compromised - Apple Support. Apple don't ask for your social security number, you have fallen for a scam. Try to regain control of your account as given in the user tip. If there is a payment method attached to your account contact the financial institution and ask them to block payments to Apple/iTunes until you have resolver the issue.


tt2

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May 26, 2018 6:59 AM in response to Maleficent76 In response to Maleficent76

See If you think your Apple ID has been compromised - Apple Support. Apple don't ask for your social security number, you have fallen for a scam. Try to regain control of your account as given in the user tip. If there is a payment method attached to your account contact the financial institution and ask them to block payments to Apple/iTunes until you have resolver the issue.


tt2

May 26, 2018 6:59 AM

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Question: Email Fraud