Please Put My Money Back
You Guys Charged Me For Family Share Music But I Never Set It Up. And I’m Already Paying $10 For The individual PLAN 😡‼‼
You Guys Charged Me For Family Share Music But I Never Set It Up. And I’m Already Paying $10 For The individual PLAN 😡‼‼
This is a user to user support forum. No one here has access to your account.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
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1. This is a user to user forum. You are not addressing Apple. Nobody here has charged you for anything.
2. If you are the Family Organizer all purchases including subscriptions by members of the family group are charged to you. If someone in your group subscribed to Apple music it would be charged to you.
3. Only you can cancel any such charges. Follow the steps in this support document on your devices and other members devices to find the subscription and cancel it. Manage your Apple Music subscription on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support
4. Apple does not randomly charge people. That is tantamount to fraud and would cause major legal issues for Apple. for what $9.99?
Please Put My Money Back