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Question: Website video not displayed

On every Apple device I have my personal website is displayed correctly, except on my iMac. I'm attaching screen grabs from my MacBook Pro and my iMac. I have tried deleting cookies and I have the same settings in Safari on both computers. I also have the latest updates.


The videos are linked via Vimeo, and my website is hosted by Wix (they have no solution for this). Anyone know what's causing this?


User uploaded file

User uploaded file

iMac with Retina 5K display, macOS High Sierra (10.13.4)

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May 26, 2018 7:25 AM in response to Robert Ronning In response to Robert Ronning

Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

May 26, 2018 7:25 AM

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User profile for user: Robert Ronning

Question: Website video not displayed