Trying to upgrade from 10.9.5 Sierra to High Sierra.
Mac Pro
Hi,
Make sure your Mac can run High Sierra > How to download macOS High Sierra - Apple Support
You can double check to see exactly which macOS is currently installed by clicking your Apple menu top left in your screen then click: About This Mac. The macOS version is noted there.
Open the installer from the Applications folder or the Dock.
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Double-click the installer you selected; it, and not the OS, is what the Mac App Store is reporting as installed.
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Trying to upgrade from 10.9.5 Sierra to High Sierra.