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I have downloaded Weight Watchers app but am unsuccessful in completing the payment. I have updated my credit card in Settings and even changed it to PayPal for iTunes. I really am frustrated. Can someone please help me??!

Could someone please help me figure out what I am doing incorrectly?

Posted on May 26, 2018 10:41 AM

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1 reply

May 27, 2018 3:41 PM in response to Clancy0603

Hey Clancy0603,
Welcome to Apple Support Communities! It sounds like you’re having issues making an app purchase for Weight Watchers. I’ll be happy to help out with this.
Take a look at this resource which can help with billing issues: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store
If you're still having trouble making the purchase, Contact iTunes Support

Cheers!

I have downloaded Weight Watchers app but am unsuccessful in completing the payment. I have updated my credit card in Settings and even changed it to PayPal for iTunes. I really am frustrated. Can someone please help me??!

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