my iPhone 4 shows unknown error #2 during installing the firmware
my iPhone 4 shows unknown error #2 during installing the firmware
iPhone 4, iOS 7.0.1
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello Rana,
Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with an error while installing iOS on your iPhone 4, and I have some information that may help.
Have a look at the excerpt from the article below for some helpful troubleshooting steps.
If you run into any trouble, please reach out again.
Best Regards.
Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with an error while installing iOS on your iPhone 4, and I have some information that may help.
Have a look at the excerpt from the article below for some helpful troubleshooting steps.
Get help with iOS update and restore errors - Apple Support
Check your security software
- If you see error 9, use these steps.
- If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.
- If you still see an error, contact Apple Support.
If you run into any trouble, please reach out again.
Best Regards.