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Activation Lock

Here,my father has forgotten his Apple ID also he forgot the email he used to set up Apple ID so he asked me to try to fix it so i am wondering if Apple could remove Activation Lock from that phone.Thanks

iPhone 4S

Posted on May 27, 2018 1:46 AM

6 replies

May 27, 2018 1:50 AM in response to Community User

He should go to http://iforgot.apple.com to retrieve his ID and reset his password. If this fails to enable you to unlock the phone he should take the phone, the original purchase documents and some ID to an actual Apple Store (make an appointment) - this will only work if he bought the phone new. If he bought it second-hand Apple cannot help.

Activation Lock

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