Question: Why are Downloaded TV episodes not playing properly.
I downloaded season 14 of NCIS and some of the episodes are not playing properly. One of the episodes will begin playing and the video will will stop playing while the audio continues. In addition some of the episodes will display that it has been watched when in fact i have not watched that particular episode. Also, although i have downloaded an entire season, a “cloud icon” will be displayed next to an episode. Very irritating. I do not live in the United States so i must rely on iTunes for much of my viewing pleasure. Any idea what the malfunction may be?
Mac mini, macOS High Sierra (10.13)