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Question: Brightstar - Expired Quote/Lost device!

Anyone else seeing expired quotes from this BS company doing the apple trade-in? I sent in 5 devices.

-one quoted quickly and rejected, asked them to send it back, nothing yet

-one accepted like 2 weeks later

then I just get 3 mails saying that my quotes have expired on the other 3 units that they have. They have lost my devices!!

way to pick a partner Apple!

mac book, Mac OS X (10.5.6)

Posted on


May 27, 2018 7:52 AM in response to dublinmark1967 In response to dublinmark1967

This is NOT the place for Apple to hear you - we here are all volunteers

If I were you, I would not hesitate to contact Apple Corporate

Corporate Address


One Apple Park Way
Cupertino, CA 95014
(408) 996–1010

I would also reserve the LONG version of your story for when you get at or near the person that can actually help you.

Stick with, "You're 'Giveback' partner Brightstar has lost my devices." through the first contact(s)

May 27, 2018 7:52 AM

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Question: Brightstar - Expired Quote/Lost device!