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2012 macbook pro running painfully slowly

...and getting worse. Tried virus/malware scan. Could it be an aging and dying HD?

MacBook Pro (13-inch Mid 2012), iOS 11.0.2

Posted on May 27, 2018 6:53 AM

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MacBook Pro (mid-2010) on Sierra is running extremely slow. Is this normal and expected? Below is the EtreCheck report generated from my laptop. My laptop boots up very slow (> 5 minutes), often hangs during boot up and I have to restart it and the second time, always boots up successfully although still slow (> 5 minutes). Running an application or opening a file (e.g. in Excel) takes a lot of time (e.g. maybe 30 seconds at least). I also notice Chrome having several tabs consumes a lot of memory and may have contributed to the slowness, though my laptop only has 4 gb of RAM. I feel the higher the OS version becomes, the greater hardware it requires thus slowing down my laptop. Is this also what everyone feels? If not, can someone advise what could be the problem from the EtreCheck below? I had already reformatted my macOS a few months back but after a few days, it became slow again. I know my machine is a bit old but I didn't expect it to be this slow.EtreCheck version: 4.1.3 (4A188)Report generated: 2018-03-21 21:46:26Download EtreCheck from https://etrecheck.comRuntime: 8:09Performance: Below AverageProblem: Computer is too slowMajor Issues:Anything that appears on this list needs immediate attention.No Time Machine backup - Time Machine backup not found.Minor Issues:These issues do not need immediate attention but they may indicate future problems.Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.Low performance - EtreCheck report took over 5 minutes to run. This is unusual.Vintage hardware - This machine may be considered vintage.Hardware Information:MacBook Pro (13-inch, Mid 2010) - Vintage!MacBook Pro Model: MacBookPro7,11 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core4 GB RAM UpgradeableBANK 0/DIMM02 GB DDR3 1067 okBANK 1/DIMM02 GB DDR3 1067 okBattery: Health = Normal - Cycle count = 491Video Information:NVIDIA GeForce 320M - VRAM: 256 MBColor LCD 1280 x 800Drives:disk0 - Hitachi HTS545025B9SA02 250.06 GB (Mechanical)Internal SATA 1.5 Gigabit Serial ATAdisk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MBdisk0s2 - Macintosh HD (Journaled HFS+) 249.20 GBdisk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MBMounted Volumes:disk0s2 - Macintosh HD 249.20 GB (98.15 GB free)Journaled HFS+Mount point: /Network:Interface en0: EthernetInterface en3: iPhoneInterface fw0: FireWireInterface en1: Wi-Fi802.11 a/b/g/nOne IPv4 addressInterface en2: Bluetooth PANiCloud Quota: 1.08 GB availableSystem Software:macOS High Sierra 10.13.3 (17D102) Time since boot: About an hourSystem Load: 2.14 (1 min ago) 3.34 (5 min ago) 3.24 (15 min ago)Security:SystemStatusGatekeeperMac App Store and identified developersSystem Integrity ProtectionEnabledUnsigned Files:Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plistExecutable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelperDetails: Exact match found in the whitelist - probably OKLaunchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plistExecutable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecordsDetails: Exact match found in the whitelist - probably OKLaunchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plistExecutable: /Library/Application Support/Citrix Receiver/ctxusbdDetails: Exact match found in the whitelist - probably OKLaunchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plistExecutable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helperDetails: Exact match found in the whitelist - probably OKLaunchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plistExecutable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_MacDetails: Exact match found in the whitelist - probably OKKernel Extensions:/Library/Application Support/Citrix Receiver[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.4.0 - SDK 10.9)System Launch Agents:[Not Loaded] 8 Apple tasks[Loaded] 172 Apple tasks[Running] 110 Apple tasksSystem Launch Daemons:[Not Loaded] 37 Apple tasks[Loaded] 182 Apple tasks[Running] 112 Apple tasksLaunch Agents:[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-10)[Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-10)[Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-10)Launch Daemons:[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-10)User Launch Agents:[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-12-27)User Login Items:Skype Application (/Applications/Skype.app)CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-12-27) (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)Google Chrome Application (Google, Inc. (/Applications/Google Chrome.app)Internet Plug-ins:SharePointBrowserPlugin: 14.0.0 (installed 2010-08-26)QuickTime Plugin: 7.7.3 (installed 2018-02-18)CitrixICAClientPlugIn: 12.4.0 (installed 2017-02-09)Time Machine:Time Machine Not Configured!Top Processes by CPU:Process (count)Source% of CPUsandboxdApple14 kernel_taskApple11 Google Chrome Helper (20)Google, Inc.9 Google ChromeGoogle, Inc.5 WindowServerApple2 Top Processes by Memory:Process (count)SourceRAM usageGoogle Chrome Helper (20)Google, Inc.1.62 GBkernel_taskApple466 MBGoogle ChromeGoogle, Inc.189 MBmdworker (9)Apple158 MBSkype60 MBTop Processes by Network Use:ProcessSourceInputOutputSkype37 KB42 KBmDNSResponderApple59 KB14 KBapsdApple7 KB10 KBnetbiosdApple2 KB2 KBSystemUIServerApple0 B128 BTop Processes by Energy Use:Process (count)SourceEnergy usage (0-100)Google Chrome Helper (20)Google, Inc.6Google ChromeGoogle, Inc.3WindowServerApple3coreaudiodApple1sysmondApple0Virtual Memory Information:Available RAM859 MBFree RAM64 MBUsed RAM3.16 GBCached files796 MBSwap Used2 MBDiagnostics Information (past 7 days):2018-03-19 14:36:51 Citrix Receiver.app Hang (once)End of report
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Macbook suddenly extremely slow My MacBook suddenly began to run extremely slowly, to the point of not being able to carry out simple tasks like browsing the internet. I managed to install Etrecheck and have attached the results of the report. Any advice would be hugely appreciated.
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Macbook Pro mid 2012 (no retina) slow Hello everybody, tsk in advance for your help! I'm gettin frustrated as my Mac is running very slow I would say since the very beginning or few months after I purchased it in 2015. I tried to fix it several times and I'm know at the point where I see 3 options: 1) replace he HDD with an SDD 2) replace the HDD cable 2) upgrade the RAM I did run EterCheck couple of times and funny thing is that some times, but not always, is detecting a possible error in my HD, can you help me to sort out what is possible going on?
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2 replies

macjack

Level 10

111,168 points

May 27, 2018 6:56 AM in response to grahamfromraleigh

It could be many things. Please download and run EtreCheck, created by one of own colleagues here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

May 28, 2018 1:19 AM in response to grahamfromraleigh

I had this problem with my 2010 unit and found that, unlike the newer MacBook, the RAM can be easily upgraded. Your MacBook was probably shipped with 2 x 2GB cards in the RAM slots (click on the Apple logo top left of screen and hit "About this Mac") This can easily be upgraded to 2 x 4GB cards and the difference is amazing. In my view Apple have taken a backward step on its latest machines by hard wiring the RAM making it impossible to upgrade.

2012 macbook pro running painfully slowly

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