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If you see 'itunes.com/bill' or an unfamiliar charge on your statement

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Question: I need help with unauthorized billing.

I need help with unauthorized billing

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If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and https://support.apple.com/en-us/HT201679


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

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Question marked as Apple recommended

May 27, 2018 4:00 PM in response to lfair999 In response to lfair999

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and https://support.apple.com/en-us/HT201679


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

May 27, 2018 4:00 PM

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Question: I need help with unauthorized billing.