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getting rid of pop up adds and uninstalling Mac keeper

I've looked it up but it tends to skim over the details and just mention software without any specifics. plus Im kinda illiterate when out comes to computers.

User uploaded file

also does anyone know how to uninstall this? It won't let me because its saying the app is open, but it also won't let me force quit it?

User uploaded file

It keeps sending me notifications to scan my computer but I can't remember installing it. Is it safe and if not how can I delete it? Simple as possible please, like I said I'm crap at this stuff.

MacBook Pro

Posted on May 27, 2018 4:08 PM

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5 replies

May 27, 2018 4:14 PM in response to ella41

Fixes for Adware and Pop-ups


  1. Malwarebytes
  2. DetectX Swift
  3. Remove adware that displays pop-up ads and graphics on your Mac
  4. Stop pop-up ads and adware in Safari - Apple Support
  5. How to Uninstall MacKeeper – Updated

Basics of Uninstalling Software


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them at the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:


  1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder.
  2. Applications may install a startupitem or a LogIn item. StartupItems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder. Login Items are set in the Users & Groups preferences. Open it in System Preferences, then click on the Login Items tab. Select the item from the list and click on the Delete [-] button to remove it.
  3. Some software use startup daemons or agents. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


  1. AppZapper
  2. AppDelete
  3. Hazel
  4. AppCleaner
  5. CleanApp
  6. iTrash
  7. AppBolish
  8. AppUninstaller
  9. Uninstaller


For more information visit The XLab FAQs and read the FAQ on removing software.

May 27, 2018 4:20 PM in response to ella41

It becomes difficult to help when you post the same thing in multiple threads. This is the third thread where you've asked the same questions. What happens when you do this is that helpers get confused what has been suggested and what you have done to troubleshoot the issue. So things get repeated and suggestions get confusing. I'll step aside and let Kappy continue with his excellent advice.

getting rid of pop up adds and uninstalling Mac keeper

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