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MacBook Pro running slow, frequent crashes: see Etre report

My MacBook Pro Late 2011 is running really slow. Processor speed is 2.2GHz, 4GB memory, 500GB disk

Just updated to latest High Sierra 10.13.4. Have run disk first aid, rebooted in safe mode etc. There's 160GB available space on the HD. I've emptied trash, cleaned up wherever possible. I work from a desktop usually and the MacBook for away from desk work. For that I plug in an external hard drive with all my word files on it, so there's really only photos and music on this hard drive (so 340ish GB used).


Apps rarely launch on 1st, 2nd, 3rd, 4th or 5th try. Usually I launch, then force quit numerous times until it opens. Have tried to launch from dock, applications and documents but same happens. Apps regularly crash and have to be forced quit then agonising to go through reopen process again. Browser search is slow - search terms don't preload and pages slow to load (safari and chrome). Docs, emails etc all slow to open and load. Spinning wheel of death appears numerous times a day. Latest step was to run an Etre report as suggested in forums. H E L P ..... 🙂 please 🙂


EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-05-28 11:49:39

Download EtreCheck from https://etrecheck.com

Runtime: 10:41

Performance: Poor


Problem: Computer is too slow

Description:

Apps slow to launch, browsers slow, regularly have to force quit apps, everything slow to open - browser search terms, docs, emails, etc


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Poor performance- EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable hard drive- This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

High battery cycle count- Your battery may be losing capacity.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

MacBook Pro (15-inch, Late 2011)

MacBook Pro Model: MacBookPro8,2

1 2.2 GHz Intel Core i7 (i7-2675QM) CPU: 4-core

4 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

Battery: Health = Normal - Cycle count = 1084


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 512 MB


Drives:

disk0 - WDC WD5000LPCX-00VHAT0 500.11 GB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.88 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk2 - Seagate BUP Slim BL 1.00 TB

External USB 480 Mbit/s

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - M****************************7 (Journaled HFS+) 999.86 GB


Mounted Volumes:

disk1 - Macintosh HD 498.88 GB (159.67 GB free)

Journaled HFS+

Mount point: /


disk2s2 - M****************************7 999.86 GB (8.02 GB free)

Journaled HFS+

Mount point: /Volumes/M****************************7


Network:

Interface en0: Ethernet

Interface en3: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.4 (17E202)

Time since boot: About 15 hours

System Load: 1.77 (1 min ago) 1.54 (5 min ago) 1.43 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


32-bit Applications:

One 32-bit app


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]159 Apple tasks
[Running]96 Apple tasks
[Killed]29 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]35 Apple tasks
[Loaded]185 Apple tasks
[Running]86 Apple tasks
[Killed]27 Apple tasks
[Other]2 Apple tasks


Launch Agents:

[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-05-17)


Launch Daemons:

[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-05-17)
[Loaded]com.apple.installer.osmessagetracing.plist (Apple - installed 2018-04-18)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02)


User Launch Agents:

[Running]com.spotify.webhelper.plist (Spotify - installed 2018-05-27)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-15)
[Loaded]com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-05-27)


User Login Items:

Spotify Application (? - installed 2017-11-03)

(/Applications/Spotify.app)

iTunesHelper Application (? - installed 2018-03-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (? - installed 2018-05-23)

(/Applications/Dropbox.app)


Internet Plug-ins:

FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)

QuickTime Plugin: 7.7.3 (installed 2018-03-28)

Flash Player: 29.0.0.171 (installed 2018-05-08)


Safari Extensions:

Pin It Button.safariextz - Pinterest, Inc. - http://www.pinterest.com/(installed 2017-08-15)


3rd Party Preference Panes:

Flash Player (installed 2018-04-29)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
WindowServerApple19
com.apple.WebKit.WebContent (4)Apple12
com.apple.WebKit.Networking (2)Apple8
SafariApple8
sandboxdApple4


Top Processes by Memory:

Process (count)SourceRAM usageLocation
com.apple.WebKit.WebContent (5)Apple1.11 GB
kernel_taskApple510 MB
mdworker (15)Apple267 MB
MailApple100 MB
suggestd (2)Apple94 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
com.apple.WebKit.NetworkingApple12 MB479 KB
Dropbox?2 MB874 KB/Applications/Dropbox.app
mDNSResponderApple1 MB353 KB
netbiosdApple65 KB29 KB
usbmuxdApple19 KB15 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
com.apple.WebKit.WebContent (5)Apple22
WindowServerApple11
System Preferenc?4
Activity MonitorApple2
FinderApple2


Virtual Memory Information:

Available RAM510 MB
Free RAM14 MB
Used RAM3.50 GB
Cached files496 MB
Swap Used34 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Flash Player29.0.0.1712018-05-08
Microsoft AutoUpdate3.18.180410002018-05-17
Security Update 2018-0012018-05-24
Gatekeeper Configuration Data1392018-05-27
MRTConfigData1.322018-05-27
Microsoft Outlook for Mac16.13.180523042018-05-27
Microsoft PowerPoint for Mac16.13.180523042018-05-27
Microsoft Excel for Mac16.13.180523042018-05-27
Microsoft OneNote for Mac16.13.180523042018-05-27
Microsoft Word for Mac16.13.180523042018-05-27


Diagnostics Information (past 7 days):

2018-05-27 21:30:01 Siri.app Crash

/System/Library/CoreServices/Siri.app


2018-05-27 21:29:26 passd Crash

/System/Library/PrivateFrameworks/PassKitCore.framework/passd


2018-05-27 19:46:56 Last Shutdown Cause: 3 - Hard shutdown



End of report

MacBook Pro, macOS High Sierra (10.13.4)

Posted on May 27, 2018 7:14 PM

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MacBook Pro running slow, frequent crashes: see Etre report

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