My computer stop at the loading page. After completed all checked including reinstall the OS, the output still the same. I would like to save the files inside the computer before formatting. Anyone can share the steps?
Rather than considering erasing the hard drive, let's take a look at what the problem is and fix it. That way, you may not lose your stuff.
Here's is the sequence of startup screens you see: About the screens you see when your Mac starts up - Apple Support
Take a look at these, and let us know what screen you make it to. We can figure out where to go from there.
Is at progress indicator.
I am not able to reach load in page.
