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Question: Macbook not booting up

While starting my macbook pro, a ban logo is appearing instead of apple logo and it's not proceeding any further. I restored the system from my backup drive but still it's getting stuck at the ban logo.

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Hey, alok185.


I see that your MacBook Pro isn't starting up fully. It stops when it reaches a Prohibitory symbol, and I'm happy to help.


About the screens you see when your Mac starts up

Prohibitory symbol

User uploaded file

When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

If you're using your Mac at a school or business, it might be trying to start from the wrong version of macOS. Contact your IT department for more help.

If this is your personal Mac, try reinstalling macOS using macOS recovery.


Take care!

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Question marked as Solved

May 29, 2018 7:57 AM in response to alok185 In response to alok185

Hey, alok185.


I see that your MacBook Pro isn't starting up fully. It stops when it reaches a Prohibitory symbol, and I'm happy to help.


About the screens you see when your Mac starts up

Prohibitory symbol

User uploaded file

When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

If you're using your Mac at a school or business, it might be trying to start from the wrong version of macOS. Contact your IT department for more help.

If this is your personal Mac, try reinstalling macOS using macOS recovery.


Take care!

May 29, 2018 7:57 AM

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Question: Macbook not booting up