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Back to my Mac not working on 2017 MacBook Pro

I currently am running 3 Macs, my work laptop (mid 2014 15" MacBook Pro) my personal laptop (2017 15" MacBook Pro) and my server (Late 2012 Mac mini).

I have setup Back to my Mac in iCloud and checked that it is enabled on all machines. I have checked that screen sharing is enabled under the Sharing menu in System Prefs on all machine. I checked the firewall on all machines as well. My problem is that I remote in / use Back to my Mac to get into the Mac mini. I have no problem doing this from my work machine logs in almost instantly but the 2017 MacBook Pro just seems to sit in connecting for forever if it does connect I would guess that it is about 30minutes after I have attempted. Does anyone know why this would be happening?

MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.4)

Posted on May 28, 2018 6:34 AM

Best reply

MoonJ.

Community Specialist

Posted on Jun 3, 2018 7:15 PM

Hello roninnanaki,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to use Back to My Mac with your new MacBook Pro, but you don't have this issue on your other MacBook Pro or Mac mini. To help with this issue, please follow each of the steps in this Apple resource on your situation and contact Apple if you're still having this issue.

Get help using Back to My Mac

Cheers!

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Back to my Mac not working on 2017 MacBook Pro

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