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Question: black camera

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so i just noticed my camera isn't working today , the back camera to be exact , I cant flashlight either.the front camera is fine. I tried on facebook the camera seems to be working fine , I tried a third party app as well and it works fine

I have tried to restart my device and reset all setting but doesn't seem to work. haven't updated ios though

iPhone 7 Plus, iOS 11.2

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Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service

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Question marked as Apple recommended

May 28, 2018 9:26 AM in response to JuanExe In response to JuanExe

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service

May 28, 2018 9:26 AM

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Question: black camera