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JuanExe Author

Level 1

5 points

black camera

so i just noticed my camera isn't working today , the back camera to be exact , I cant flashlight either.the front camera is fine. I tried on facebook the camera seems to be working fine , I tried a third party app as well and it works fine

I have tried to restart my device and reset all setting but doesn't seem to work. haven't updated ios though

iPhone 7 Plus, iOS 11.2

Posted on May 28, 2018 8:04 AM

Best reply

pjir96

Level 4

1,162 points

Posted on May 28, 2018 9:26 AM

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If you see a closed lens or black screen when you open the Camera app, try these steps:

Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service

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